Professional Services

Professional Services for IGA,
IAM & PAM

Staff augmentation services play an important role in supporting and enhancing the implementation and management of Zero Trust Architecture (ZTA).  By leveraging staff augmentation services organizations can enhance capabilities, leverage specialized identity expertise, and ensure effective implementation of identity access management practice.

  • Skilled professionals who specialize in identity technologies and practices. 
  • Configuration of identity solution ensuring properly integrated with existing systems and aligned with organizational requirements
  • Resource flexibility. Scale identity teams based on needs providing resources on demand ensuring there is enough skilled professionals to handle the current workflow
  • Expertise & knowledge transfer
  • Operational support
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Privileged Access Management (PAM)
Professional & Managed Service

AOHWV provides organizations with the expertise and resources necessary to access, architect, deploy & support PAM programs effectively. Our team of experienced professionals will work closely with your organization to identify and manage privileged accounts, monitor privileged sessions, enforce access controls, and review privileged account usage.

1.Discovery and Inventory:

Identification of all privileged accounts, including administrative administrative service accounts, across the organization.

3.Session Monitoring:

Real-time monitoring of privileged sessions to detect and respond to unauthorized activities.

5.Reporting and Analytics:

Comprehensive reporting and analytics to provide visibility into PAM program performance and identify areas for improvement.

7.Endpoint Privilege Management:

Remove standing local administration account with JTE/JEA workflow.

2.Access Controls

Management and enforcement of access controls to ensure that only authorized users can access privileged accounts.

4.Privileged Account Governance:

Review and management of privileged account usage, including access requests, approvals, and reviews.

6.Privileged Password Management:

Centralized password policy to automate management of password lifecycle.

PAM is a complex, continuous initiative. Our phased approach includes discovery and assessment, design, implement, operate & maintain and finally optimize. AOHWV will be with you every step of the way providing necessary expertise & support to ensure that your program is complete, effective & secure.

example

PAM Capability Deployment Roadmap

NOTE:

This is only an example. Your mileage will vary.

SOURCE:

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Identity Governance Administration (IGA) Professional Services

Our Identity Governance Administration (IGA) Professional Services are dedicated to supporting and enhancing organizations' identity access management practice through staff augmentation. By leveraging our services, businesses can fortify their capabilities, benefit from specialized identity expertise, and ensure seamless implementation.

OVERVIEW AND BACKGROUND

Staff augmentation services play an important role in supporting and enhancing the augmentation services organizations can enhance capabilities, leverage specialized identity expertise, and ensure effective implementation of identity access management practice.

Skilled professionals who specialize in identity technologies and practices. 

Configuration of identity solution ensuring properly integrated with existing systems and aligned with organizational requirements

Operational support

Resource flexibility. Scale identity teams based on needs providing resources on demand ensuring there is enough skilled professionals to handle the current workflow

Expertise & knowledge transfer

OBJECTIVE

The objective is to establish and optimize the identity platform guided by the following goals:

  • Implement specific security best practices
  • Tune and optimize
  • Simplify user experience
  • Regulatory compliance
  • Operational Efficiency

Operational Management

  • Operational Maintenance
  • Monitoring & Tuning
  • Advanced Support
  • Upgrade and Patch Management

Application On-Boarding & Integration

  • Role/group, role/group membership
  • Resolve orphan
  • Contextual based birth right provision
  • Risk recalculation
  • Certification/attestation

OPERATIONAL MANAGEMENT

Including stabilization of the IGA system performing at maximum platform capacity as appropriate. Using features and enhancements natively built into the system as well as current tools deployed in the environment. Effective documentation and reporting practices to maintain an accurate record of system configurations, policies & procedures.

Operational Maintenance: Daily user identity and access management, system monitoring, optimization, and maintenance.

Monitoring and Tuning: Ensuring optimal performance and availability of identity-related applications.

Advanced Support: Monitoring support cases daily and working with OEM support as needed.

Upgrade and Patch Management: Staying up-to-date with advancements and performing upgrades as needed.

APPLICATION ONBOARDING &
INTEGRATION

  • Out of Box Connector (OOTB) connector: App onboarding and user assignment
  • Perform account, role/group, role/group membership
  • Resolve orphan: Addressing accounts no longer associated with an active user
  • Contextual based birth right provision: Automating access rights assignment based on predetermined criteria
  • Risk Recalculation: Reviewing risk assessments associated with user access.
  • Certification/Attestation: Planning and organizing campaigns

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Identity Access Management (IAM) Professional Services

At AOHWV our Identity Access Management (IAM) services are led by a team of seasoned professionals who possess deep expertise in identity technologies and best practices. We tailor our services to meet your organization's unique requirements, ensuring a seamless and secure user experience.

Set-Up & Configuration 

User Provisioning & Life-Cycle Management

Single Sign-On (SSO)

Multi-Factor Authentication (MFA)

Access Policies and Role-Based Access
Control (RBAC)

Adaptive and Risk Based Access

Integration and Customization

User Training & Adoption

User Training & Adoption

Upgrade & Patch Management

Initiation

  • Introduce lead architect
  • Review & assign key contacts, data lakes, applications & owners
  • Confirm the desired outcome & create executable timeline
Phase 1

BUILD: ARCHITECTURE
DESIGN

  • Provision test accounts
  • Configure integration for applications
  • Configure MFA
  • Execute test cases
  • Runbook
Phase 3

EDUCATIONAL WORKSHOP

  • Review runbook & documentation
  • Strategy checkpoint sessions
  • Training enforced
  • Change management
Phase 5
Phase 2

ASSESSMENT

  • Document existing state
  • Document high-level use cases
  • Create an integration approach for each application
  • Create MFA Solution Design
  • Application Integration
Phase 4

DEPLOY: PRODUCTION MIGRATION

  • Deploy security policies including MFA
  • Configure application integrations
  • Test
  • Validate

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